Shipping policy
Shipping Policy
At Nutrysia, we are committed to delivering your wellness products safely and efficiently. Please review our shipping policy before placing an order.
Shipping Locations
We currently ship from India to the following countries:
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Canada
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United States
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United Kingdom
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Australia
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New Zealand
If your country is not listed, please contact us at support@nutrysia.com to check shipping availability.
Order Processing
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Orders are processed within 1–3 business days after payment is successfully received.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons or promotional events, processing times may be slightly longer.
Estimated Delivery Times
Estimated delivery times after dispatch are:
| Destination | Estimated Delivery Time |
|---|---|
| Canada | 5–10 Business Days |
| United States | 5–10 Business Days |
| United Kingdom | 4–8 Business Days |
| Australia | 6–12 Business Days |
| New Zealand | 6–12 Business Days |
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, public holidays, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery address, package weight, and shipping method.
From time to time, Nutrysia may offer free or discounted shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details. You can use this information to monitor your order throughout its journey.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other government charges imposed by the destination country.
These charges are not included in the product price or shipping fee and are the sole responsibility of the customer. We recommend checking your country's import regulations before placing an order.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and email address are accurate before completing your purchase.
Nutrysia is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Shipments
While we work with trusted international courier partners, delivery schedules may occasionally be affected by circumstances beyond our control.
If your package has not arrived within the expected delivery period, please contact us at support@nutrysia.com. We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at support@nutrysia.com. Include your order number along with clear photographs of the package and the damaged product so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us:
Email: support@nutrysia.com